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Service Feedback

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Full Name: *
Phone Number: *
Email:
Address: *
Address 2:
City: *
Approximate Date Of Service:
Name of Technician (if you remember):
Type of service: *
When you called, was our office staff polite and helpful?:
 Excellent
 Good
 Satisfactory
 Fair
 Poor
Were we able to set a time that was convenient for you?:
 Excellent
 Good
 Satisfactory
 Fair
 Poor
Did our technician arrive within the correct time window?:
 Yes
 Almost
 No
Was our technician friendly and courteous to you?:
 Excellent
 Good
 Satisfactory
 Fair
 Poor
Did he treat your home with respect and leave it in the condition he found it in?:
 Excellent
 Good
 Satisfactory
 Fair
 Poor
Did he clearly explain the problem to you after diagnosing it? For a tune up, did he inform you of the status of your system.:
 Yes
 No
Did the repair(s) made solve your problem?
 Yes
 No
 Not Applicable (Tune Up)
Would you recommend HouseSmart Heating & Air Conditioning?
 Yes
 Maybe
 No
Overall how would you rate our service:
 Excellent
 Good
 Satisfactory
 Fair
 Poor
Please leave any additional comments you have:
Can we use your comments in our advertising?:
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     (We usually send 3-4 Emails per year.)

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Serving:
Surrey
Delta
White Rock
Langley
Burnaby
New Westminster
Richmond
Coquitlam
Port Coquitlam
Vancouver (except downtown)

Current Manpower Does Not Allow Us To Accept New Customers In: North & West Vancouver, Port Moody, Pitt Meadows, Maple Ridge, Aldergrove, Abbotsford and Mission.

Financing Available
Services Provided by Allin Plumbing & Heating Ltd.

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